Poto + Cabengo Jewelry Company

 

 

 

 

 

 

 

     
 

Shipping

Shipping times are approximate and do not include the time needed to prepare your order. In most cases, your order will be ready to ship within 2 days of your purchase. Please contact us with any shipping questions.

 
     
 

Refunds and Exchanges

Order with confidence -- if you'd like to return or exchange an item, simply notify us within 14 days of receiving your purchase. Return shipping costs are the buyer's responsibility. Refunds/credits will be issued once the item has been received in resalable condition. Special orders (such as non-standard sizes) are final sale, but if you are unhappy for any reason please let us know so we can do our best to correct the situation.

 
     
 

Repairs

We are happy to repair any jewelry items purchased on our site. Please email info@potoandcabengo.com for instructions. Repairs from normal wear are free of charge for one year after purchase. For purchases made more than one year ago, repairs range in cost from $10 to $30, depending on the damage. Please note that some of our items may include materials that are no longer available and irreplaceable. Any item that needs replacement stones/metals/plating may be subject to additional costs. All repairs are subject to shipping charges.

 
     
 

Thank you for shopping with Poto & Cabengo Jewelry Company.

 

 

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